Privacy Policy

Last Updated: September 14, 2026

This Privacy Policy describes how PDF Tools 24x7 (operated by Tools24x7) ("we", "our", or "us") collects, uses, protects, and shares your information when you use our website (https://tools24x7.pro) and mobile applications (collectively, the "Services").

1. Information We Collect

1.1 Files You Upload

When you use our PDF processing tools, you may upload files to our servers. These files:

• Are processed according to your selected tool (split, merge, compress, convert, etc.)
• Are automatically and permanently deleted from our servers after 24 hours
• Are not accessed, viewed, or reviewed by our staff unless required for technical support with your explicit consent
• Are not shared with any third parties
• Are stored temporarily in secure, encrypted storage during processing
• May be cached temporarily in your browser for download purposes

1.2 Automatically Collected Information

We automatically collect certain information when you visit our Services:

• Device Information: Device type, operating system, browser type and version, screen resolution
• Usage Information: Pages visited, features used, time spent, click patterns, tool usage statistics
• Technical Information: IP address, internet service provider, referring/exit pages, date/time stamps
• Location Information: General geographic location based on IP address (country/city level, not precise location)
• App Information: App version, device ID, crash reports, performance data (mobile app only)

1.3 Information You Provide

We may collect information you voluntarily provide:

• Email address (if you subscribe to our newsletter or contact us)
• Feedback, bug reports, or feature requests you submit
• Communication preferences
• Any other information you choose to provide

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Process your PDF files according to your selected tools and preferences
• Provide, maintain, and improve our Services
• Deliver processed files back to you
• Enable core functionality of our website and mobile applications

2.2 Service Improvement

• Analyze usage patterns to improve user experience
• Identify and fix technical issues and bugs
• Develop new features and tools based on user needs
• Optimize performance and processing speed
• Conduct research and analytics

2.3 Communication

• Respond to your inquiries and support requests
• Send important service announcements and updates
• Send newsletters (only if you have subscribed)
• Notify you about new features or tools

2.4 Security and Legal Compliance

• Detect, prevent, and address fraud, security issues, and technical problems
• Protect against harmful, illegal, or unauthorized activities
• Comply with applicable laws, regulations, and legal processes
• Enforce our Terms and Conditions

3. Advertising and Third-Party Services

3.1 Google AdMob

Our mobile application uses Google AdMob to display advertisements. AdMob may collect and use:

• Device advertising ID (GAID for Android)
• IP address and approximate location
• Device information and app usage data
• Ad interaction data (views, clicks)

For more information, see Google's Privacy Policy and AdMob's Privacy Information.

3.2 Facebook Audience Network (If Applicable)

We may use Facebook Audience Network for advertising. Facebook may collect:

• Device identifiers and information
• IP address and location data
• Ad performance and interaction data

Learn more at Facebook's Privacy Policy.

3.3 Google Analytics

We use Google Analytics to understand how users interact with our Services. Google Analytics collects:

• Usage statistics and patterns
• Device and browser information
• Geographic data
• User demographics and interests (if enabled)

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3.4 Facebook Pixel (If Applicable)

Our website may use Facebook Pixel for analytics and advertising purposes. The Pixel tracks:

• Page views and user actions
• Conversion events
• Custom audiences for advertising

Learn more at Facebook Pixel Privacy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

4.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality (session management, security)
• Analytics Cookies: Help us understand how visitors use our Services (Google Analytics)
• Advertising Cookies: Used to deliver relevant ads and measure ad performance (AdMob, Facebook)
• Preference Cookies: Remember your settings and preferences (theme, language)
• Functional Cookies: Enable enhanced features and personalization

4.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Clear cookies when closing the browser

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission uses SSL/TLS encryption (HTTPS)
• Secure Storage: Files are stored in secure, encrypted cloud storage during processing
• Automatic Deletion: All uploaded files are permanently deleted after 24 hours
• Access Controls: Limited access to user data, restricted to authorized personnel only
• Regular Security Audits: We regularly review and update our security practices
• Secure Infrastructure: Hosted on secure, reputable cloud platforms
• Firewall Protection: Network-level security to prevent unauthorized access

Important: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Sharing and Disclosure

6.1 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6.2 Third-Party Service Providers

We may share information with trusted third-party service providers who assist us in operating our Services:

• Cloud Hosting Providers: For secure file storage and processing
• Analytics Providers: Google Analytics for usage statistics
• Advertising Networks: Google AdMob, Facebook Audience Network for ads
• Content Delivery Networks (CDN): For faster content delivery
• Email Service Providers: For sending communications (if applicable)

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

6.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (court orders, subpoenas, warrants)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Protection of users or the public from harm or illegal activities
• Investigation of fraud, security issues, or violations of our Terms

6.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and your choices regarding your information.

7. Data Retention

• Uploaded Files: Automatically deleted after 24 hours
• Usage Data: Retained for up to 26 months for analytics purposes
• Account Information: Retained until you request deletion (if accounts are implemented)
• Communication Records: Retained as long as necessary for support and legal purposes
• Cookies: Retention periods vary by cookie type (see cookie policy)

8. Your Rights and Choices

8.1 Access and Control

You have the following rights regarding your information:

• Access: Request a copy of the information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service (where applicable)
• Withdraw Consent: Withdraw consent for data processing (where consent is the legal basis)

8.2 Advertising Choices

• Opt-out of Personalized Ads:
  • Android: Settings → Google → Ads → Opt out of Ads Personalization
  • iOS: Settings → Privacy → Advertising → Limit Ad Tracking
• Reset Advertising ID: Reset your device advertising ID in device settings
• Ad Choices: Visit aboutads.info/choices or youronlinechoices.eu

8.3 Cookie Preferences

Manage cookies through your browser settings or our cookie consent banner (if available).

8.4 Email Communications

Unsubscribe from marketing emails using the unsubscribe link in any email we send, or contact us at alert@tools24x7.pro.

9. Children's Privacy

Our Services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at alert@tools24x7.pro, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including:

• Standard contractual clauses approved by regulatory authorities
• Compliance with applicable data protection frameworks
• Ensuring third-party providers meet adequate data protection standards

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about data collection and use
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell data)
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

To exercise these rights, contact us at alert@tools24x7.pro.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Right of access, rectification, erasure, and restriction
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Legal Basis for Processing:

• Consent: You have given consent for specific purposes
• Contract: Processing is necessary to provide our Services
• Legitimate Interests: For service improvement, security, and analytics
• Legal Obligation: To comply with applicable laws

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Displaying a notice on our Services
• Sending an email notification (if we have your email address)

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Consent

By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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This Privacy Policy is effective as of the date stated above and applies to all users of PDF Tools 24x7 website and mobile applications.